AI Employee · Cleaning Operations
Meet Chloe, the AI Manager Built for Cleaning Companies.
Chloe answers your phone, books the jobs, schedules the crews, and keeps customers in the loop — so you can stop drowning in coordination and start growing the business. Designed for residential and small-commercial cleaning operations.
Looking for the lighter, self-serve option? See how Chloe compares to CleanBase.io →
What Chloe Handles
A Full Manager’s Job, Without the Burnout
Chloe runs the day-to-day coordination work that eats most cleaning-company owners alive — the phone, the schedule, the customer back-and-forth.
Inbound Call Handling
Picks up every inbound call, qualifies the prospect, answers the FAQs, and books the appointment directly into your live schedule. Designed to cover after-hours and weekend calls so leads stop slipping through.
Schedule & Crew Dispatch
Reads your live calendar, assigns jobs to the right crew based on territory and skill, and pushes daily schedules to your team. Handles last-minute rescheduling and crew swaps without owner intervention for the common cases.
Customer Communications
Sends booking confirmations, day-of reminders, and post-clean follow-ups via text and email. Handles routine customer questions (price, service area, what’s included) so your inbox doesn’t become a second job.
Quotes & Intake
Gathers job details (square footage, frequency, special requests), generates a quote based on your pricing rules, and captures the deposit if you want one. Owner stays in control of pricing logic and approval thresholds.
Crew Coordination
Pushes shift schedules to your team via text or app, flags no-shows, and surfaces supply runs and equipment needs. Designed to reduce the number of "where do I go today" texts to the owner.
Daily Owner Briefing
Reports back to you each morning: bookings taken yesterday, today’s schedule, no-shows, and anything that needed a human decision. Designed so you can run the business at a glance instead of from your phone all day.
How It Works
From Phone Ring to Booked Job — in Under a Minute
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1
Connect Chloe to Your Phone
Forward your existing business number or have Chloe assigned a new local one. Setup typically completed in 1–2 business days with the Stratos team.
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2
Train Her on Your Business
We onboard Chloe with your service offerings, pricing rules, service area, scheduling policies, and brand voice. You stay in control of what she can quote, book, and commit to.
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3
Chloe Goes to Work
She handles inbound calls, schedules jobs, dispatches crews, and runs customer communications. Human escalation is built-in — anything outside the playbook routes to you or your team.
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4
Stratos Monitors & Tunes
Because Chloe is the managed tier, the Stratos team reviews call quality, tunes the playbook, and adjusts to your evolving business. You get a real teammate, not a chatbot left to drift.
bookings, schedule, no-shows
Pick Your Tier
Chloe AI vs. CleanBase.io
Both products are built on the same foundation. The difference is how much you want to run yourself and how much you want a managed team handling on your behalf.
CleanBase.io
The DIY platform. You configure the AI agent, manage scheduling, and run the system yourself. Lighter AI feature set, lower price, you stay in the driver’s seat.
- · Self-managed AI customer agent
- · Scheduling, dispatch, customer comms
- · Best for: owner-operators who like to tinker
Coming Q4 2026 — join the early-access list.
Chloe AI
The full-service tier. Stratos onboards, tunes, and monitors Chloe for you. Full AI capabilities unlocked, hands-off for the owner, designed for businesses ready to stop being the bottleneck.
- · Stratos-managed setup & ongoing tuning
- · Full AI capabilities unlocked
- · Best for: owners ready to step out of the day-to-day
FAQ
Common Questions About Chloe
Both. Chloe handles voice calls (real conversations on your business line) and also covers chat and text. Same brain across channels, so a customer who calls today and texts tomorrow gets a coherent experience.
Yes. English and Spanish are included on every tier at no extra cost. Chloe auto-detects the caller’s language per conversation, or you can set a default. Additional languages (French, Portuguese, Mandarin, and more) are available for an extra fee — contact us for pricing.
Onboarding includes a basic configuration phase (phone routing, service offerings, pricing rules) followed by a tuning period where Stratos reviews real call recordings and refines her responses.
Chloe routes to your team via the escalation rules you set up. You decide when she hands off (specific keywords, complex pricing situations, complaints, or just on customer request). Nothing is ever locked behind a wall of AI — a human is always reachable.
CleanBase.io is the self-serve product. You sign up, configure the agent yourself, and run it. Chloe is the managed tier: Stratos sets her up, tunes her, and keeps her running well as your business evolves. Same architectural foundation, very different level of hands-on involvement from your side.
Traditional answering services take messages and forward them. Chloe takes action: she reads your live schedule, books appointments, sends quotes, captures deposits, and updates your records. She’s an operator, not a message-taker. And she’s available outside the hours a human-staffed answering service is feasible to budget for.
Pricing is set per business based on call volume, integrations needed, and the scope of what you want her to handle. Book a discovery call and we’ll quote you specifically. For most small cleaning operations, the total cost is meaningfully lower than the loaded cost of an additional employee.
Ready to Stop Answering the Phone?
Book a 30-minute call. We’ll walk through your operation, show you Chloe in action, and tell you honestly whether she’s a fit for where your business is right now.